2021 Sandbridge Beach vacations

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Sandbridge Blue Frequently Asked Questions

First and foremost, we care about you and your family. We’re doing our part to make sure your family arrives to a safe environment.

What additional cleaning steps are being taken by Sandbridge Blue to prepare for guests’ arrival?

We’re the only vacation rental company in our area that requires a deep clean of every vacation rental before the first in-season check-in. We already have among the highest cleaning standards of any rental management company, but in light of Covid-19, we’ve raised the bar.

CDC-10 is a powerful cleaner we’ve been using for years. It even kills blood-borne pathogens. We’ve always cleaned the hard surfaces but now we are adding to our focus areas that are frequently touched: light switches, handles on drawers and cabinets, faucets, handrails, coffee makers, toasters, TV remotes, etc. We’re allowing CDC-10 to stay on surfaces longer before we wipe it off, as recommended by the Center for Disease Control, so that it’s killing power has full effect. We also use microfiber cloths for our cleaning, which works better at picking up and taking with us any unclean material or substance.

Another concern is areas known as “soft-surfaces.” These are pillows, comforters, couches, etc. We have purchased deployers for CDC-10 that will convert the chemical into a mist. This mist will stay on the surface to kill anything that may have been there. We’re also applying this mist to bed comforters, pillows, and on the mattress before the sheets are put on. Our linens are professionally cleaned and arrive in shrink wrap.

We’re also going to place a set of four dishes and glasses in the dishwasher, and start it before the cleaner leaves, so that when you arrive you’ll have a few sanitized and clean dishes no one has touched.  All the dishes are clean, but this is one extra step we’re taking so you know these have been untouched by anyone except you once you pull them out of the dishwasher.

Will I be allowed an early check-in to my vacation rental?

Due to the additional cleaning measures being taken, we need every minute possible. Through June, we are not allowing early check-ins and we are canceling and refunding any early check-ins that were already purchased.

I’m staying at a Blue Ribbon Property that allows early access. Has that changed?

Yes. We still need additional time in these properties as well. We will not be allowing early access until 2 PM rather than 1 PM.

What steps are being taken with hot tubs, pools, and outdoor areas?

Inside of a hot tub or pool, that has been serviced as needed, the proper amount of chemicals are already present that, according to the Center for Disease Control, Covid-19 would not be able to survive. Any hot tub and/or pool that has been serviced by Sandbridge Blue (some owners use their own company) has also been cleaned with CDC-10 on the exterior where needed. The advantage to the exterior of the property is direct sunlight kills Covid-19 after a few hours of exposure (according to the Center for Disease Control).

What additional things can I, as the guest, do to help?

While you are arriving, we ask that you do not arrive early, and please do not park at the property waiting for access. Please maintain social distancing and do not attempt to access the property early for any reason. It’s important that our employees also feel safe as they leave the property.

We’re asking all guests to depart from their vacation rentals at 9 AM instead of 10 AM. This will give us one additional hour for the extra measures we’re taking. We realize the contract says 10 AM, but we’re hoping in these extraordinary times our guests will understand.

If you’re uncomfortable with sleeping on our sheets, comforters, or pillows we encourage you to bring your own from home and simply place ours neatly in the closet.

What if there are maintenance issues at the property while we are there?

Issues arriving at a vacation rental are inevitable. We ask that you report everything right away and please be aware that we may ask for photos to help diagnose and document the issue.

We would like to avoid sending our employees to the property except in emergency situations. Anything that is not an emergency we would prefer to handle during the turn-over, between guests, rather than during your stay or we can make arrangements where you vacate the property for us to enter. But, please report each item right away and we’ll discuss options for how each situation may be handled.

What safety tips does Sandbridge Blue recommend?

We recommend you follow the Center for Disease Control instructions. This includes maintaining social distancing and washing your hands regularly.

Are there any local restrictions we need to be aware of?

There are limits to many items being sold. You may encounter a limit on meats, paper products, and other items. We highly recommend bringing from home what you can.

Masks are required if you enter public areas such as grocery stores, drug stores, retail stores, etc. Most businesses will have restrictions on how many people are allowed in the building at a time. There may be a line to enter.

Restaurants may only allow take out until future notice and when they do open for dining in, there will most likely be a limitation on occupants. Many restaurants that normally would not deliver have begun doing so during this time.

At Sandbridge Blue, our guests can gain access to the properties between the hours of 4 and 6pm on day of arrival. At this time your keyless entry code will activate to allow access into the property. Please do not attempt to check-in with your keyless entry code prior to check-in, as it can cause problems with the keyless entry lock.

Early Check-In is full access to the property earlier than the normal 4 PM check-in. A fee is associated with this service and applies whether or not the reservation group arrives by the designated access time. Services such as house maintenance and/or pool and spa cleaning may not be completed prior to arrival.

Early Check-In may not be available at this time due to COVID concerns. Please check back in the near future for any changes.

Sandbridge Blue provides bed and bath linens to you at no additional cost, to all of our guests. This is a savings of $300-$500 per week to our guests. We ask that you bring your beach towels and please our bath towels are not permitted to be used for the pool or beach. We also like to remind those bringing their dogs, to bring that special towel your dog loves from home as well! A linen company handles our laundry service, and your laundry is especially packaged until it is opened and your beds are made just for you prior to your check-in. We provide 1 bath towel per advertised occupant in the property, one hand towel per bathroom sink, a bath mat for every bath tub or shower, kitchen towels, dish cloth and hot pads.

Upon making a reservation, we require that you sign a lease. This rental agreement lists the contact information for the home. The address can also be found on the individual page for the home by viewing the Google map. We will send this important information to you as part of your “Check in my mail/email, check out and sail” program as well. If you would like, you may contact our office for this information.  

Local Calls: There is no charge for local calls. It is not necessary to dial the (757) area code. Long Distance Calls: All homes (unless otherwise advertised) have a long distance block. Options for placing long distance calls include calling cards, pre-paid phone cards and collect calls.

  • Central Heating and Air
  • Blender
  • Microwave
  • Dishwasher
  • Refrigerator
  • Washer/Dryer
  • Bed & Bath Linens
    (Each bed is made with the linens provided at NO EXTRA COST. We provide 1 Bath towel & Wash cloth per advertised occupant, 2 hand towels per bathroom, kitchen towels & hot pads)
  • Pots/Pans, dishes and cooking essentials
  • Cable Television & Telephone

***No firearms or fireworks are allowed on the premises.***

The leasholder is financially responsible for damage done to the property beyond normal wear and tear. Sandbridge Blue reserves the right to run a credit card authorization to cover any damages to the property. You will be notified of any excessive cleaning charges or damages made and the amount that will be charged to your credit card IF necessary.

No, they must be taken in daily. Please remove your personal & rental items each day from the beach, not to be left over night. Sandbridge Blue is not responsible for any personal or rental items left on the beach over night. Sandbridge Beach is enforcing a new policy in 2013 to permanently remove items left on the beach overnight, not to be recovered..

Driving on the beach is not permitted by Virginia Beach City Ordinances.
Bonfires on the beach is not permitted by Virginia Beach City Ordinances.

Our friendly Reservations agents are available 24/7 at 877-498-1769, or Click here to have us call you. We would be delighted to answer any questions that you may have to help you pick the perfect Sandbridge vacation rental for your family's vacation. You can also make a reservation online. Feel free to chat with us daily as well via web chat. We look forward to speaking with you!

Hot tubs are open year-round.

Private Pools are open from May 1, 2021 until October 9, 2021 (May 1, 2020 until October 8, 2020). Some properties may have an extended pool season. See property description for details.

Properties with the amenity "Heated Pool" can have pool heat, for a fee of $300 plus tax. Properties that do not advertise heated pools do not offer pool heat at any time. Pool temperatures vary and degree of warmth cannot be guaranteed.

Occasionally, some pools may experience a mild ground current. Generally, this is not caused by a pool defect or the household electrical system, but appears as a result of the earth’s own natural electrical current. Certain properties may be affected more than others and the current tends to be intermittent in nature. Please be advised, however, that this may affect the operation of pacemakers and other similar devices.

Gas fireplaces are shut down from May 15 until September 15.

At Sandbridge Blue a "Blue Ribbon Service Property" is distinctive in that they are our most popular properties, and our guests enjoy a higher level of services as a standard with these properties. 

Among Blue Ribbon Service Property extras include:

  • Customized high quality welcome bag for your convenience at no additional charge
  • Dedicated cleaner to the property to ensure top quality cleaning at no additional charge
  • Higher quality 250 thread count linens on King sized beds in the home at no additional charge
  • Entry of the ground, or bottom, level of the property at 1:00pm on your check-in day. It is not full check-in access to the property. The guest will be granted access to the remainder of the property as soon as housekeeping and maintenance complete all of their work, which will be no later than 4 PM.

Sandbridge Blue provides an informative layout of each level of the home. The description includes the number of bedrooms, and the types of bedding in each bedroom, and this begins with Top Level and goes down in description to the Ground level.

Sandbridge Blue provides keyless entry into our homes using a keyless entry lock system. The codes are generated specifically for the guest, the particular home and week of vacation. This code activates at 4pm (standard) on day of arrival and 10am on day of departure.

Campers, RVs and Mobile Units are not permitted in any community and may not be parked at the home.

*Dogs are welcome in dog-friendly homes at no additional cost*

Sandbridge Blue knows how special it is to bring your “best friend” or “extended family” with you on vacation! We have specific “Dog Friendly” properties that are labeled as this on the page for the property under amenities. Properties allowing dogs have a limit of two domestic, housebroken dogs with a weight limit of 75 pounds each, unless otherwise noted within the property's description. 

Please remember to bring your own doggy beach towels!

Dogs in non-dog properties are strictly forbidden and will result in your eviction. Cats are not allowed in any of our rental properties. Cats are strictly forbidden and will result in your eviction. Sorry, birds or other exotic animals are not permitted in Sandbridge Blue rental properties.


Service Animals, as defined by the Americans with Disabilities Act (ADA), includes animals that have been trained to perform specific tasks for individuals with a disability. These tasks are typically assisting those with hearing or sight impairment, assisting an individual who suffers from seizures, and assist those who suffer from Post-Traumatic disorders. Service animals are allowed in any of Sandbridge Blue’s properties, but we ask that the leaseholder makes us aware that a service animal will be present prior to check-in.
Emotional Support Animals (ESA), also known as a “comfort animal,” is a dog that belongs to a person who is emotionally or psychologically (psychiatrically) disabled. The person’s doctor (a licensed mental health professional) has determined that the presence of the animal is necessary for the person’s mental health and that they are considered disabled as a result. The licensed mental health professional must provide Sandbridge Blue a letter of prescription stating the dog is necessary for the normal day to day functioning of the disabled person.
Emotional Support Animals are allowed in any of Sandbridge Blue’s properties, but we ask that the leaseholder makes us aware that an emotional support animal will be present prior to check-in.
Therapy Animal (usually a dog) has been obedience trained and screened for its ability to interact favorably with humans and other animals. The primary purpose of a Therapy Animal is to provide affection and comfort to people in hospitals, retirement homes, nursing homes, schools, hospices, disaster areas, and to people with learning difficulties. Although Therapy Animals provide a very important therapeutic service, they are NOT considered “service animals” and they and their handlers have no protections under federal law (ADA, the Fair Housing Act, Air Carrier Access Act, etc.).
Companion Animal (usually a dog) describes an animal that provides only companionship as a pet, rather than performing useful or necessary tasks. They are NOT considered “service animals” and they and their handlers have no protections under federal law (ADA, the Fair Housing Act, Air Carrier Access Act, etc.).
Those with Therapy Animals or Companion Animals are not allowed in non-pet friendly properties. If the animal is a dog we do have a large selection of dog-friendly properties to choose from.

Sandbridge Blue has dedicated cleaning crews to clean each vacation home after each guests departure. We want you to leave as relaxed as the day you checked into the home you selected. We send the laundry off to a laundering company and there is no need to wash the bed or bath linens, nor remove the bed linens from the beds.

Remove all food from the refrigerator and leave the temperature setting at medium. Place all trash in exterior cans. Load and unload the dishwashers. Close and lock all windows and doors. Set thermostat to 75 degrees for AC or 55 degrees for heat. Tidy up outside including the decks, yard and pool area, if applicable. Keyless entry homes do not need to come to our office for check-out, but entry codes will expire at 10:00 am.

Sandbridge Blue will be happy to mail this item to you, at the cost of the postage and this can be paid over the phone with a credit card. Sandbridge Blue will not be responsible for any items left in a home. We will attempt to locate items reported as left behind and, if found, it will be mailed to you. Items that are found but not claimed within 30 days will be donated to a local charity.

For medical facilities close to Sandbridge beach Click Here!
For grocery stores and produce stands close to Sandbridge Beach Click Here!

Norfolk International Airport 2200 Norview Ave Norfolk VA 23518 757-857-3265

Newport News Williamsburg International Airport 900 Bland Blvd Newport News, VA 757-877-0221

For golf courses close to Sandbridge Beach Click Here!

The following locations have internet access available:

Panera Bread in the Red Mill Commons shopping center 2137 Upton Drive Virginia Beach, VA 757-430-9001

McDonald’s restaurant 2097 General Booth Blvd Virginia Beach, VA 757-427-2621

Starbucks inside the Target store at Red Mill Commons 1169 Nimmo Parkway Virginia Beach, VA 757-427-9558

We open our calendars for our properties as individual owners provide rates and availability to us.

We would be delighted to send you a personal email when the property of your choice is open for rentals. This will let you know to call us immediately to reserve your week in this property. Contact one of our Reservations Agents today and get on our waiting list today!

Reservations are made on a first come, first serve basis, meaning that when the property is open on the market, it is open to all of the rental market.

Sandbridge Blue properties provide a charcoal or gas grill for our guests to use while occupying the home for their vacation week (see listing for each property to see which is provided). Guests are responsible for cleaning and removing the remnants from around and on the grill after usage. Grills are not permitted to be moved or placed on the wooden decks of the house due to the hazard of fire. These rules also apply to large propane deep fryers. The heat and grease can cause extensive damage to screens, wood & siding on the home as a result of being placed or left too close and of course also present a fire hazard. Grills and fryers should only be used on concrete surfaces away from the house for safety’s sake.

Sandbridge Blue offers optional vacation insurance. If you wish to purchase vacation insurance, you must include payment for the premium along with your signed lease agreement within 5 days of making your reservation. Travel Insurance is offered on all lease agreements. Insurance includes coverage for medical emergencies and cancellation insurance for a mandatory evacuation. This insurance covers the rental rate and taxes paid for the home you reserve. The total cost is included in your initial balance due, but you may decline the travel insurance coverage. The initial balance due would then be the amount indicated on your lease, less the exact cost of this coverage (also indicated on your lease). We strongly urge you to purchase this coverage to protect your vacation investment, as no refunds will be offered, even in the case of a mandatory evacuation. If you have questions, please contact Red Sky Travel Insurance Guard at 1-866 621 2070. You may read details on their website 24 hours a day- Red Sky Travel Insurance

Sandbridge Blue is not responsible for any cable and/or internet connectivity or speed. Please report this to our office and we will contact the vendor to report the problems..

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