All cancellations or reservation changes (including changing dates or switching homes) must be made in writing. The guest is responsible for verifying that Sandbridge Blue has received their cancellation letter. We cannot refund any advance payment for a canceled reservation unless the home is re-rented for the entire period and prepayment has cleared. We make every effort to rebook your home; however, if the home is not rebooked, you forfeit all monies paid. Once your reservation is confirmed (i.e. money deposited in the owners account), any cancellations, changes of dates or switching of homes will invoke the cancellation policy. If a cancellation is successfully re-rented, all the rent and taxes will be refunded, less a $250 cancellation fee. The cost of any travel insurance is not refundable.
Sandbridge Blue homes are set up for weekly arrivals on Friday, Saturday and Sunday during our Summer season. Your home's individual description on the front of your lease will specify the check-in day that applies to your house. Access to your home is between 4-6pm on day of check-in. With the size and complexity of our homes, our housekeepers need every minute to ensure that your vacation home is clean. Please do not interfere with their work or pressure our staff to allow you entry before 4pm. It's a large job, and we all do our best to get you into a clean and inviting home. For security reasons, DO NOT ENTER THE HOME OR USE THE POOL OR HOT TUB UNTIL AFTER 4PM. Do not plan on buying groceries before check-in. We do not provide refrigeration facilities.
Our homes are cleaned after every guest departure. Please call our Housekeeping Department immediately upon arrival if the home is not cleaned to our guidelines as listed. The evening prior to departure, remove all trash from the home and place in outside receptacles then leave receptacles by the road for pick up. Leave all towels on the bathroom floor in the home. Clean and reshelf all dishes. Clean out the refrigerator and make sure the coolness setting is placed in the middle. Close and lock all windows and doors and depart by 10 AM. Before you leave, it is very important that you lock all doors and windows. You may contribute to our food pantry by leaving any unopened, non-perishable items on the counter in the property or by placing your food items for donation into The Sonder Project bag provided in the rental property.
**All information and descriptions are subject to daily updates and changes; information represented on the Sandbridge Blue website and Accommodations Guide are not guaranteed. To assure website information accuracy call your Reservation Representative at (877) 498-1769.
There is no need to leave your dog in a cramped kennel for a week; several Sandbridge Blue homes allow your dog to vacation with you. Homes allowing dogs have a limit of two domestic, housebroken dogs with a weight limit of 75 pounds each, unless otherwise noted within the home's description. Let us know when making your reservation if your four legged friends are coming along. Dogs in non-dog homes are strictly forbidden and will result in your eviction.
*Dogs are welcome in pet-friendly homes at no additional cost to the guest*
Sandbridge Blue properties provide a charcoal or gas grill for our guests to use while occupying the home for their vacation week (see listing for each property to see which is provided). Guests are responsible for cleaning and removing the remnants from around and on the grill after usage. Grills are not permitted to be moved or placed on the wooden decks of the house due to the hazard of fire. These rules also apply to large propane deep fryers. The heat and grease can cause extensive damage to screens, wood & siding on the home as a result of being placed or left too close and of course also present a fire hazard.
Grills and fryers should only be used on concrete surfaces away from the house for safety’s sake.
Fireworks are illegal in the state of Virginia.
Sandbridge Blue is not responsible for any cable and/or internet connectivity or speed. Please report this to our office and we will contact the vendor to report the problems.
Please remove your personal & rental items each day from the beach, not to be left over night. Sandbridge Blue is not responsible for any personal or rental items left on the beach over night. Sandbridge Beach is enforcing a new policy in 2013 to permanently remove items left on the beach overnight, not to be recovered.
Many of you will vacation with other family members, although only one member of your party will sign the lease. THE LEASEHOLDER MUST BE 24 YEARS OF AGE. The leaseholder is responsible for payment, deposits or other responsibilities as detailed in the lease. Please read your lease carefully. OCCUPANCY IS RESTRICTED TO FAMILY GROUPS ONLY.
***No firearms or fireworks are allowed on the premises.***
Leaseholder is financially responsible for damage done to the property beyond normal wear and tear. Sandbridge Blue reserves the right to run a credit card authorization to cover any damages to the propery. You will be notified of any excessive cleaning charges or damages made and the amount that will be charged to your credit card IF necessary.
The occupancy limitation of each resort home is designated in the individual house descriptions. This number is the MAXIMUM total occupancy. Children are counted in total occupancy unless they are under age two and normally sleep in a crib. Over-occupancy is a violation of your vacation rental agreement and will cause an expedited eviction.
Parking capacity of our rental properties is typically one vehicle per bedroom with a maximum of five vehicles (no matter how many bedrooms are in the property). For example, a three-bedroom would typically have enough parking for three average size vehicles; a four bedroom would have parking for four, etc. Please keep in mind condominiums usually only have parking for two vehicles per individual condo. Please note that parking restrictions are STRICTLY ENFORCED in many areas of the Sandbridge. Do not park on the street in front of your rental property or risk being towed or ticketed.
Checks are accepted through the mail and e-checks can be submitted on a secure server on our web site (see link for Make Payment on top of page under Vacation Rentals). We accept (only via phone in our local office) Visa, MasterCard, American Express, and Discover cards 9am-5pm for a processing fee of $39.95 per transaction.
Upon making your reservation, a link will be sent requesting your advance payment, which amounts to 50% of your rent plus 7% Trip Insurance coverage (optional). We must receive a signed lease agreement and this payment within 2 days of the date you made your reservation. If you DO NOT wish to purchase Trip Insurance coverage, you may delete the charge by initialing where indicated on the lease and excluding the insurance premium in your initial payment. (For coverage details, see the "Trip Insurance" section on the Guest Web link). If payment is not received within 48 hours (2 days), your reservation is cancelled without notice. We rent to family groups only and not to undergraduates. In-season reservations can be made for weekly increments only.
All checks are deposited in the agent's interest-bearing account with interest paid to the agent until disbursement. When making your remittance, include the leaseholder's name on your check or money order, along with the folio number. Your balance including state and local taxes, are due 30 days prior to your arrival date. Reservations made less than 30 days prior to your check-in date require full payment by cashier check, certified check or money order mailed overnight. We cannot accept personal checks at check-in. Many of you will vacation with other family members or friends, although only one member of your party will sign the lease. The leaseholder is responsible for payment, deposits or other responsibilities as detailed in the lease. Please read your lease carefully.
Sandbridge Blue offers optional vacation insurance. If you wish to purchase vacation insurance, you must include payment for the premium along with your signed lease agreement within 5 days of making your reservation. Travel Insurance is offered on all lease agreements. Insurance includes coverage for medical emergencies and cancellation insurance for a mandatory evacuation. This insurance covers the rental rate and taxes paid for the home you reserve. The total cost is included in your initial balance due, but you may decline the travel insurance coverage. The initial balance due would then be the amount indicated on your lease, less the exact cost of this coverage (also indicated on your lease). We strongly urge you to purchase this coverage to protect your vacation investment, as no refunds will be offered, even in the case of a mandatory evacuation. If you have questions, please contact Red Sky Travel Insurance Guard at 1-866 621 2070. You may read details on their website 24 hours a day-Red Sky Travel Insurance